It's been a little over a month since I began my Outreachy internship, working with the Tor Project. The past month has been nothing short of hectic. Being an Outreachy intern has turned out to be like I imagined, and more. Working with the Tor Project has given me the opportunity to advance my technical and writing skills. In addition, I am learning how to apply proper time-management, work remotely and keep up with tight deadlines.
The Tor Project builds and maintains Tor, an anonymity network. Just like Tor users, the developers, researchers, and founders who've made Tor possible are a diverse group of people. But all of the people who have been involved in Tor are united by a common belief: internet users should have private access to an uncensored web. Tor directs Internet traffic through a free, worldwide, volunteer overlay network os relays to conceal a user's location and usage from anyone conducting network surveillance. Using Tor makes it more difficult to trace Internet activity to the user: this includes visits to websites, online posts, instant messages, and other communication forms. Tor's intended use is to protect the personal privacy of its users, as well as their freedom and ability to conduct confidential communication by keeping their Internet activities unmonitored.
Along with my mentor and other members of the Tor Project community team, we are helping people who help Tor, and growing and sustaining the Tor community. This involves answering users' questions through email and social media platforms, as well as writing new documentation and updating outdated docs. For the past month, I've been trying to catch up and reply to unanswered support emails, while keeping with new emails. There are also a lot of spam emails to filter through. Some emails are resolved easily, such as those asking for how to download Tor Browser. For others, I have to write draft replies, then wait for my mentor to check the relevance/accuracy of the answers. At the end of each month, I'll write a feedback report. This report includes a list of the most popular questions/concerns mentioned by users on Reddit, Stack Exchange, Google Play, the bug tracker and email. This week, I am writing a manual for Tor Browser for Android users.
I can't wait to see what the upcoming weeks bring. More exciting stuff, I hope! :)